The One about the GPS

I landed in Indy two weeks during a snowstorm of epic proportions. Fine- epic is probably not accurate. But it was snowing, hard. I am a Midwesterner by birth, but I've lived in the great state of Texas for, gulp, six years now! It's been about as long since I've had to handle snow. Snow like that, I mean.
So I landed in Indy (my first trip there ever!) and just stared out the airplane window. Much like a small child who has never before seen snow. Although I wasn't bewildered or excited. I was terrified! How will I ever make it to the mall to work?!
I made my way down to Thrifty Rent a Car slowly, dreading getting behind the wheel of the car the way most fear the dentist. I opted for to rent a GPS so that I wouldn't have to be both terrified and lost in Indy- just terrified.
Equipped with my GPS, big honking mid size vehicle and growing dread, I ventured to the mall. By the skin of my teeth I made it. With just the verbal directions given to me by the guy behind the Thrifty counter and the little paper map he'd highlighted my route on.
That's right. I never turned on the GPS unit. I was fearing for my life! That little computer never crossed my mind.
Until I wanted to leave the mall. Amidst the snow. In a city I wasn't familiar with. To visit a friend. Who lived far from the mall.
I plug the little sucker's cord into the cigarette lighter and try to spring the little bugger to life. It's dead. Like, dead as a door knob dead. And the cord won't stay in the back of the dumb thing. I'm not making this up. Because, seriously, I have better things to do than make this crap up. My $12 per day GPS unit was useless.
Did I mention I rent with Thrifty faithfully? Almost exclusively, really. I've earned about 15 free days over the past few years. I'm a good flippin' customer.
I made it around the city the rest of my trip via the GPS on my iPhone, which I hate using while driving because, well, I'm driving! But that stupid $12 a day GPS unit was worthless.
When I get to the airport to return my vehicle, I mention this fact to the guy who is checking me in. He apologizes and sends me in to the counter for my refund. I mean, it's only $12. But still, I'll take it.
Or I won't. Because I didn't call them immediately to report that the piece wasn't working. And they can't prove it wasn't working when I left the lot.
Are you joking me?!
I was worried about careening off the side of the road never to be heard from again and you are asserting that I did something to the cord of your flippin' GPS so that my trip to Indy was just that much more difficult for me?!
But because I left the airport with that GPS, it's my problem. My $12 problem.
Thanks for valuing my life a bit more than your GPS unit, jerks.
No more Thrifty in Indianapolis for this girl.
Enterprise has much better customer service anyway.